If you are reading this, you are probably one of the loyal members who continues to read the newsletter as well as clicking on my blog posts. Last week you may noticed in the newsletter that I wrote a little statement about how The BAR was up 77% from last year's workout numbers for the same month.
I got some mixed revues for posting such a bold statement. Why did I post it? Simple! I want everyone to know that The BAR is rock'n harder than any other business in the area. Not just fitness business (we put those guys to shame), but just business in general.
The BAR isn't going anywhere. We are stronger than ever. Yes, we have had some transition in the last couple of months. We've lost a couple of trainers to fire fighting and one to a career position where he can get better use out of his Master's Degree. Both of which will be back to help periodically and potentially they will continue long term with us.
So, even with transition we are growing. Honestly, I believe we will continue to grow because we are all willing to work hard and strive to give the best customer service that is possible. When other gyms are cutting towel service and cutting hours. We are buying new towels, adding fresher scents and offering new exercise options and incentives to refer friends and family to us.
Yada yada yada. I can chat all day about what we are doing here but the truth of the matter is; Tracie and I love our staff and we love to work with each and every one of our members.
I look forward to coming into the office everyday and finding out what I can do to make someones exercise experience better. For instance, one of our members the other day asked if we can get more matts for the stretch class as well as a AED (just in case). Right then, Kevin got online and ordered five more matts and I am in the process of saving my nickels for an AED... they cost about $1,500, so I need to manange cash flow to be able to purchase one.
I'm willing to do what other gym guys won't. I'll put more into my studio to make sure that your experience is special.. that's how we do business.. we take care of people and those people take care of us.
Ok, I'm done... any feedback is always appreciated... enjoy and have a successful week!
Subscribe to:
Post Comments (Atom)
Very Nice I agree you do more than the other guys that's why you are successful! I must have missed the second article on respect? You hit on a point that I believe every High School athlete should look at, so many of our athelets are self centered, lazy and selfish. They don't give their all for the team and themselves to be successful. Where has the passion for the sport gone?
ReplyDelete